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Three steps to outstanding digital CX
March 2020: Indian Management - How customer- first digital transformation drives uncommon growth by Joerg Niessing (INSEAD); Fred Geyer (Prophet); Carsten Feldmann (University of Applied Sciences Munster) Companies that leverage customer data and digital technology...
Keeping up with the AI trends in management
February 24, 2020: The Times of India: New-age leaders must understand the complexity of the technologies and their effects on businesses As we enter Industry 4.0, the biggest challenge is the creation of workforce skilled in new-age technologies such as AI, ML,...
Is remote working the future of work?
February 21, 2020: Benjamin Kessler, The Business Times: The Covid-19 epidemic has forced many Asian companies to work remotely. However, a small but growing number of tech companies which are intentionally going 'all-remote' may well be harbingers of the future of...
Global Health Technologies: Time To Re-Think The ‘Trickle Down’ Model
February 17, 2020: Madhukar Pai, Forbes: Technologies (e.g. vaccines, drugs, diagnostics) are critical for addressing global health needs. But the field of global health has a problem - an excessive reliance on the ‘trickle down’ model, where products and innovations...
INSEAD publishes the 2020 Global Talent Competitiveness Index – China ranks 42nd
12 February, Caijing (China)
Lessons from Tesla’s Approach to Innovation
February 12, 2020, Nathan Furr, Jeff Dyer, Harvard Business Review: Few companies have attracted as much scorn and adoration as Tesla. When Tesla launches a product like the Cybertruck, the reception tends to be divisive: critics see it as further evidence that...
Designing AI Systems That Customers Won’t Hate
16 December 2019, Ziv Carmon, Rom Schrift, Klaus Wertenbroch, and Haiyang Yang: Privacy concerns get most of the attention from tech skeptics, but powerful predictive algorithms can generate serious resistance by threatening consumer autonomy. Three safeguards can...
Europe is lagging in AI development – what can be done
20 November 2019, Sverige Radio, Sweden: Interview with Peter Zemsky, Deputy Dean and Dean of Innovation at INSEAD
Core of Tesla is ‘new architecture’: Academic
19 November 2019: SQUAWK BOX EUROPE: Tesla is essentially a giant electric platform and a software platform, says Nathan Furr, professor of strategy and innovation at INSEAD.
Tesla’s business strategy is not chaotic – it’s brilliant
18 November 2019: The Conversation, UK: Few companies have attracted as much praise, derision, scepticism and enthusiasm as Telsa Motors and its founder Elon Musk. Having interviewed Elon Musk and the Tesla leadership as part of my research, one of the questions I’m...