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How Automation Will Rescue Middle Management
Quy Huy, INSEAD Professor of Strategic Management | August 31, 2017 We should view automation as an opportunity to liberate human managers. The rise of AI has sparked worldwide fears that technology will soon become advanced enough to replace human workers on a grand...
What Sales Leaders Can Learn From Start-Ups
Paul Sanders (INSEAD MBA ΄06D), Director of Business Innovation, EMEA, Steelcase, and Philippe Pereira, EMEA Executive Sales Enablement Leader, Steelcase | August 30, 2017 Key ingredients for start-up success could benefit even giant sales organisations. Many B2B...
Digitally Enabling Customer Loyalty
Andrew Shipilov, INSEAD Professor of Strategy | August 25, 2017 Empowering the front lines with digital tools enables organisations to capture the hearts of diverse consumer groups. Digital transformation doesn’t touch only companies in the United States or Western...
Who You Need for Your Digital Journey
D. Charles Galunic, INSEAD Professor of Organisational Behaviour | August 18, 2017 Many different skillsets will be necessary for your organisation’s digital journey. This is the second article in our special series on the Digital Journey. Digitisation has become...
The Digital Transformation of Museums
Giovanni Tassini, INSEAD MBA 17J, Tong Gu, INSEAD MBA 17J, and Annet Aris, INSEAD Adjunct Professor of Strategy | August 9, 2017 Museums are embracing new technologies to better understand their audience and create a broader, more engaged customer base. Digital...
A 10-Point Framework for the Digital Journey
D. Charles Galunic, INSEAD Professor of Organisational Behaviour | August 2, 2017 Digitisation is here to stay so organisations should consider treating it as a long-term investment. In the near future, it may be difficult to imagine a company not involved in some way...
The Role of Digital in Financial Planning
Lucas Weatherill, CEO & CIO at OnTrack Retirement, and Boris Liedtke, Distinguished Fellow, INSEAD Emerging Markets Institute | August 1, 2017 Retirement planning, riddled with uncertainty and consumer biases as it is, may be best handled with a mix of digital and...
Cybersecurity: The Role of the Board
Mikko Niemelä, IDP-C, CEO, Kinkayo | July 31, 2017 A three-step process for board directors to start improving cyber-oversight. In 2016, cybercrime cost U.S. firms more than US$17 million on average, based on a benchmark study of 237 global companies. According to a...
Why Digital Asia Is Different
Annet Aris, INSEAD Adjunct Professor of Strategy | July 28, 2017 West meets East in the battle for global digital market leadership. The digital world is a trending topic across the globe, but in the western world, our attention is mostly absorbed by American internet...
Digital Businesses: The Metrics That Really Matter
Sangeet Paul Choudary, INSEAD Entrepreneur-in-Residence, Founder & CEO of Platformation Labs | July 25, 2017 User-centric firms should identify and track the core actions that can make or break their businesses. Traditionally, executives have used standard...